FAQs
Answer to the most frequently asked questions:
How do I contact The Geek Side?
You can email us at jm@onthegeekside.com. We generally respond in less than 24 hrs. You can also contact us on Facebook by messaging our page www,facebook.com/TheGeekSideUS
What does Limited Edition (LE) mean?
We will regularly drop items considered limited edition. This means that a
limited quantity of this item, or variant, will be made one time. The piece will
generally be marked with a number on the back such as 02/25 meaning the
second piece of a 25 piece limited edition run. There are some exceptions
to the limited edition quantity. The first is items marked with an AC. If you
ever see one of these from our brand, it means "artist copy". These are
made outside of the LE quantity to give the artist, other pin producers, etc.
These are made in a very small quantity. The second is if we are ever asked
to bring back an LE item to be carried in a retail space. If this happens, we
will make every effort to make it another variant, instead of the LE variant
previously released. We do reserve the right to bring any design back at any
time.
I ordered an item on pre-order. When will I get it?
When you order a pre-order item, it will generally take 4 to 6 weeks from the
beginning until we begin shipping out your product. This takes into account
hitting our production goal, producing the product, and receiving it. All
orders are shipped with tracking information, and you will receive an email
once your label is created and your package is ready to ship.
How do I get my own designs produced?
Contact us at our email or through Facebook, and we would be happy to
talk to you about producing pins for you to sell, for us to carry, or to just
keep for yourself!
We also produce things like challenge coins, jewelry, key chains, badges, lanyards, patches, and more! We have produced merchandise for charity, large events, masonic organizations, private businesses and independent artists!